Mar 28, 2024  
2019-2020 Academic Catalog 
    
2019-2020 Academic Catalog [ARCHIVED CATALOG]

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LD 263 - Serving in the Public Sector


Credits - 3 Lecture - 3
This course is designed for those who intend to provide exceptional service while working in the public sector. Topics include: planning, organizing, and directing functions and processes, professionalism, communication, challenges with serving internal and external customers, hierarchies, groups and teams, and conflict resolution.
Prerequisite: WR 121  or Placement
Term(s) Offered: Spring
Course Designation: C/T Elective - A maximum of 12 credits of college-level career and technical courses may be used as electives in the A.A.O.T. and the A.A.S. degrees.



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