Administrative Office Professional, A.A.S.

Business and Management  

Intended Program Outcomes:

This program leading to an A.A.S. degree in administrative assistant offers students the opportunity to develop top-level office skills. Learning experiences in this program are designed to assist the student in realizing the following outcomes:

• Use current and emerging word processing technologies to produce organizational documents and presentation materials
• Meet or exceed the current speed and accuracy requirements for typing and 10-key operation in the industry
• Individually and collaboratively manage multiple office tasks, prioritizing and reprioritizing in response to changing demands
• Assess the image that is expected of office personnel in a specific industry group; reflect those expectations in personal appearance, professional conduct and personal hygiene.
• Produce clear, concise and mechanically correct written documents
• Model effective customer service interactions
• Seek and respond to opportunities for increased responsibilities and professional advancement
• Understand office functions as they contribute to sound business practices and procedures
• Perform the general office procedures of filing, equipment operation, mail distribution, phone calls, and tasks requiring basic math calculations (such as inventory)