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					| 2016-17 Academic Catalog [ARCHIVED CATALOG] 
 
 Business Administration: Business Operations Support Specialist, (CPCC)  |  
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				  Business and Management   Intended Program Outcomes:This program leads to a career pathways certificate of completion in business operations support specialist offering students the opportunity to develop entry-level office skills. Learning experiences in this program are designed to assist the student in realizing the following outcomes: 
	Understand various functions in the business environmentMaintain complete and accurate business recordsAssist with performing various business functions and solve problems in a business environmentPerform various basic math calculations required in an office/business environmentDevelop awareness for ethical and/or human relation standards in the workplaceProduce clear, concise, and mechanically-correct written documentsUse verbal, non-verbal, and written communication skills effectively in the business contextMeet or exceed the current speed and accuracy requirements for document processingUse appropriate technology (word processing, spreadsheet, database and presentation software) in the office/business environment |  
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