Administrative Office Professional: Office Receptionist (CPCC)

 Business and Management  

Intended Program Outcomes:

The Administrative Office Professional: Office Receptionist is a Career Pathway Certificate of Completion and is one stackable credential on the path to an AAS degree for Administrative Office Professional.

This CPCC introduces students to the field of office support and administration. The program offers students the opportunity to develop entry-level office skills.

Learning experiences in this program are designed to assist the student in realizing the following outcomes:

• Understand and assist with general office procedures and functions.
• Discuss the professional image that is expected of office personnel
• Produce clear, concise and mechanically-correct documents
• Meet or exceed the current speed and accuracy requirements for documentprocessing
• Demonstrate the ability to use appropriate technology (word processing, spreadsheet, database and presentation software) in the business
• Develop and recognize excellent customer service skills
• Recognize and apply leadership traits for the workplace environment.