Administrative Office Professional: Medical Option: Office Receptionist (CPCC)

 Business and Management  

Intended Program Outcomes:

The Administrative Office Professional - Medical Option: Office Receptionist is a Career Pathway Certificate of Completion and is one stackable credential on the path to an AAS degree in Administrative Office Professional - Medical Option.

This CPCC introduces students to the field of medical office support and administration. The program offers students the opportunity to develop entrylevel medical office skills and practices.

Learning experiences in this program are designed to assist the student in realizing the following outcomes:

• Understand and assist with medical office functions and procedures
• Discuss the professional image that is expected of office personnel
• Demonstrate the ability to use appropriate technology (word processing, spreadsheet, database and presentation software) in the business environment
• Learn medical office terms and medical terminology
• Develop and recognize excellent customer service skills
• Recognize and apply leadership traits for the workplace