Administrative Office Professional: Medical Option: Office Support Specialist (CPCC)

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Intended Program Outcomes:

The Administrative Office Professional - Medical Option: Office Support Specialist is a Career Pathway Certificate of Completion and is one stackable credential on the path to an AAS degree in Administrative Office Professional - Medical Option.

This CPCC introduces students to the field of medical office support and administration. The program offers students the opportunity to develop entrylevel medical office skills and practices.

Learning experiences in this program are designed to assist the student in realizing the following outcomes:

Understand and assist with medical office functions and procedures
Discuss the professional image that is expected of office personnel
Develop and recognize excellent customer service skills
Demonstrate the ability to use appropriate technology (word processing, spreadsheet, database and presentation software) in the business environment
Learn medical office terms and medical terminology.
Work within the ethical, legal, and regulatory parameters of the industry

Program Curriculum

Term 1

BA 131 - Introduction to Business Computing Credits - 4
BT 257 - Medical Office Procedures Credits - 4
BT 251 - Medical Terminology Credits - 3

Term 1 Total: 11

Term 2

BA 104 - Business Mathematics Credits - 4
OR
MTH 095 - Intermediate Algebra Credits - 5 (or higher)
BT 201M - Word Processing/MS Word Credits - 3
BT 252 - Medical Terminology Credits - 3

Term 2 Total: 10

Term 3

BA 110X - Spreadsheets/MS Excel Credits - 3
BA 277 - Business Ethics Credits - 3
OR
BA 285 - Human Relations in Business Credits - 3
HTM 131 - Customer Service Management I Credits - 3