Business Administration: Leadership and Service Option: Public Sector Employment (CPCC)

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Intended Program Outcomes:

This program leads to a career pathways certificate of completion for those desiring employment in the public sector. There is an emphasis on basic business concepts and conversational Spanish. . Learning experiences in this program are designed to assist the student in realizing the following outcomes:

Develop customer service skills and understand the competitive advantages associated with having a service-oriented culture
Ability to understand general office functions and how departments support the overall organization’s mission, goals and objectives
Develop a basic working knowledge of conversational Spanish to better serve the growing Hispanic population in the State of Oregon

Program Curriculum

Term 1

BA 131 - Introduction to Business Computing Credits - 4
LD 000 - Leadership Electives Credits - 2

Term 1 Total: 6

Term 2

HTM 131 - Customer Service Management I Credits - 3
SPAN 101 - First Year Spanish Credits - 4
OR
SPAN 161 - Conversational Business Spanish I Credits - 2

Term 2 Total: 7

Term 3

BA 285 - Human Relations in Business Credits - 3
SPAN 102 - First Year Spanish Credits - 4
OR
SPAN 162 - Conversational Business Spanish II Credits - 2