Hospitality & Tourism Management (AAS)

Business and Management   

Intended Program Outcomes:

This two-year program will prepare the student either to transfer to an Oregon University System institution on a course-by-course basis, or be effective in a career as manager in the hospitality and tourism industries by having the requisite knowledge in the following areas:

• Identify, understand and apply market-appropriate professional guest service standards to deliver competitive guest experiences to diverse cultural groups
• Identify specific hospitality industry functions and their required procedures and legal techniques
• Identify techniques for successfully managing human resources and human relations in business
• Analyze financial statements, isolate potential problems, and identify appropriate corrective action to control and manage the critical revenue and cost centers
• Demonstrate the ability to solve mathematical problems commonly encountered in hospitality related business setting
• Utilize the technical/computer skills for keeping business records and preparing financial statements
• Develop skills for human relations activities for day-to-day business operation
• Write effective routine, routing, and persuasive styles of written communication
• Employ effective verbal communications in a variety of settings
• Develop skills for social/professional aspects of conducting business with individuals and groups
• Prepare marketing and financial documents for marketing of business