Business Administration: Workforce Readiness (CPCC)

This program provides the requisite knowledge, skills, and abilities required to succeed in the
workplace. Topics include introduction to the industry, computer literacy, communication, teamwork, enthusiasm and attitude, problem solving, critical thinking, and professionalism.

This Workforce Readiness program provides the requisite knowledge, skills, and abilities required to succeed in the workplace. Topics include introduction to the industry, computer literacy, communication, teamwork, enthusiasm and attitude, problem solving, critical thinking, and professionalism.

Upon completion of this certificate, students will be able to:

• Discuss the role of business in society, the primary functions within a business, and external forces that affect business activities.
• Create, format, and modify Microsoft Office materials to complete common business tasks.
• Understand the importance of matching team values and individual values in order to motivate both a team and an individual.
• Identify ways to build better relationships and behave appropriately in social situations.
• Assess workplace skills such as attitude, ethics, conflict style, and communication style, and learn how to be effective within the work environment.
• Relate personal values to career objectives and develop a framework for making ethical decisions.

Title IV- Not eligible for Federal aid